Matripeak Terms and Conditions

Last Updated: September 29, 2019

Welcome to our website. By using the site, you signify your agreement to these Terms and Conditions and Privacy Policy, whether or not you have read them. If you do not agree with any of these, you should not use the site. If you find any of this information harmful or unfair please contact us. Matripeak reserves the right to change or modify any of the terms and conditions contained in the Terms and conditions at any time, without notice and in its sole discretion.

The term "Matripeak", "us", "we", "affiliates", or "Matripeak Technology Ltd.." refers to the owner of the website whose registered address is Qianhai,Nanshan District, Shenzhen,China.Our company is registered in the People’s Republic of China. You can obtain our registration or license number by contacting our legal department. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. We reserve the right to change or modify any of the terms and conditions.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties, including but not limited to: Order processing companies, shipping companies, and marketing related companies. This information will only be used to serve you better and your information will not be rented or sold to unauthorized third parties.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of People’s Republic of China.
  • Every effort is made to keep the website up and running smoothly. However, Matripeak takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


Without prejudice to Matripeak other rights under these terms and conditions, if you breach these terms and conditions in any way, Matripeak may take such action as Matripeak deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website, and/or bringing court proceedings against you.


This website and its content is copyright of Matripeak and Matripeak Technology Ltd., 2010. ALL RIGHTS RESERVED.Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • Printing or downloading to a local hard disk extract for your personal and non-commercial use.
  • If you copy the content to individual third parties for their personal use, then you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other forms of electronic retrieval system.

Breaches of these terms and conditions

Without prejudice to Matripeak other rights under these terms and conditions, if you breach these terms and conditions in any way, Matripeak may take such action as Matripeak deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website, and/or bringing court proceedings against you.

Chargeback and disputes

Matripeak will work with you in case of fraud, dispute or any other related incidents to your order or payments. Our team of professional will ensure your transaction is monitored and handled according to universal standards and customer satisfactions. If you decided to take the case outside Matripeak formal support procedure, then you waive your rights to use Matripeak support or its formal customer satisfaction procedures.

Color Information

Matripeak tries to accurately display the colors of products, however the actual colors you see will depend on your monitor or screen and may not be accurate.

Abuse of services and products

We will permanently restrict your access to our website and services, report you to law enforcements, and take legal action against you if we determine whether you have abused our services or products, websites, website content, social media, our official public pages, or our employees or affiliates social or web pages. Your IP address, names, aliases, user IDs will be blocked from any future access.

Product information, liability, and use

If any minor uses any goods or product from Matripeak it should be only after the legal or parental guardian has discussed the product with the minor's doctor. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Matripeak.

All material and information presented by Matripeak is intended to be used for personal educational or informational purposes only. The China. Food and Drug Administration have not evaluated the statements made about products and the results reported, if any, may not necessarily occur in all individuals. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for products to avoid potential allergic reactions. Use of the site is not meant to serve as a substitute for professional medical advice: this site is solely online stores for specialty beauty products. Please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from the Sites before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition. We do not give or intend to give any answers to medical related questions and this site does not replace any medical professional or medical resource. We do not represent ourself as a physician nor is this implied. No prescription medications or medical treatments are intentionally provided on the Sites.

Rights to use of content

Matripeak will use your uploaded content as a non-exclusive, rights-free materials in marketing, advertising without any notice, unless we receive a written notice from you preventing us from such a use before any publications or content usage. This will include all the content not limited to your name, reviews feedbacks, testimonials, comments, blogs, images, videos or any other type of content provided by you to any of our mediums or channels including but not limited to, our websites, our affiliated websites, pages, surveys, social media channels, emails, catalogues, tradeshows and etc.

You are solely responsible for all content that you upload, post, email or otherwise transmit to the sites, through our Interactive Services or otherwise, including:

Submission of product ratings and reviews and all other data

  • Profile information
  • Documents
  • Text
  • Software and applications
  • Music and sound
  • Photographs, graphics, or video
  • Messages, forum postings, comments, questions, or answers
  • Or other materials


We welcome any feedback, reviews, complaints and comments related to our products and services, as long as they are constructive and helpful.

We reserve a right to block you, restrict your access or prevent you from purchasing our products or services, or accessing pages, websites, social media channels, etc. if we realize you are a threat to our company or our assets, or a threat to our community or our public face. We use software and third party applications to identify unlawful activities within or outside of our website or pages, and we will report any suspicious activities to law enforcements.

Profanity, use of absence language, personally identifying information, referring to other websites, promoting other pages or websites, threatening people or employees, intentionally damaging the brand comments or feedback, intentionally harming the business or products, getting paid from competitors to shatter the brand image or product reviews, false advertising, claiming a false and inaccurate accusation, inaccurate claim of loss or damages, false report, false information, placing order with intend to dispute and chargeback or take an advantage of the system or website will waive your rights as customers.

Holidays and special events

During holiday rush or special events, we may experience a large volume of orders and calls. There might be delay in shipments or customer support responses. We encourage you to be patient and communicate with your account manager.


Any claim or dispute between you and Matripeak that arises in whole or in part from the site or the services will be decided exclusively by a court of competent jurisdiction located in Shenzhen,China. If any provision or section of the following terms and conditions are deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and conditions, which shall remain in full force and effect. No waiver of any term of these terms and conditions shall be deemed a further or continuing waiver of such term or any other term, and Matripeak’s failure to assert any right or provision under these terms and conditions shall not constitute a waiver of such right or provision. It is the express wish of the parties that these Terms of Use and all related documents be drawn up in English. To the extent permitted by applicable laws, you and Matripeak agree that any cause of action arising out of or related to the sites and the interactive services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.